FREE SHIPPING
We offer free shipping on all orders over $150.
Our Response to COVID-19
The health of our employees and our customers is our top priority. For everyone's safety, the store is sanitized throughout the day. We require everyone to wear face masks and use hand sanitizer upon entry.

Online Return Policy:

Sale items are not returnable nor can they be exchanged.

All regular priced merchandise purchased online is returnable within 14 days. 

Merchandise must be in the original condition (unworn) and returned in the original packaging.

Customer is responsible for all shipping returns.

A refund will be posted once the merchandise is received in store.

Returns can be mailed back to:
Shaw Shoes
Attention Returns
2001 Union Street
San Francisco, CA 94123

Please include your name and order number in the package.

 

In-Store Return Policy:

Sale items are not returnable.

Handbags and accessories are not returnable.

Clothing is not returnable.

All regular priced shoes purchased in-store are returnable within 5 days.

Shoes must be in the original condition (unworn) and returned in the original packaging.